Our Most Recent Customer Reviews
6
East Eldorado StreetDecatur, Illinois 62523
(217) 203-8466
- 5 stars! Our AC went out when it was very hot. I called Air King and they were able to come out the next day. It only took them 1.5 hours to fix and the price was very reasonable. I never felt they were trying to take advantage of the situation or tr... Read More5 stars! Our AC went out when it was very hot. I called Air King and they were able to come out the next day. It only took them 1.5 hours to fix and the price was very reasonable. I never felt they were trying to take advantage of the situation or trying to upsell. Very nice and knowledgeable technician. I couldn't have asked for a better experience. Read Less
- We went here a couple of weeks ago to buy a part we thought we needed for our furnace. Rather than simply selling us the part that was non refundable, the owner spent time talking with us about what we thought was the problem. In the end, he suggeste... Read MoreWe went here a couple of weeks ago to buy a part we thought we needed for our furnace. Rather than simply selling us the part that was non refundable, the owner spent time talking with us about what we thought was the problem. In the end, he suggested we didn’t need the part and told us what to do. We came home, followed his advice and all is good! If we ever do need a professional guy, this is absolutely who we will call! He’s knowledgeable, honest and just a kind person!! Read Less
- Every Person I dealt with at Air King was wonderful. They were able to get me a quote for HVAC the very next day of asking about it. Jeff Zerfowski walked me through the entire process of how everything would work and made it feel like he really care... Read MoreEvery Person I dealt with at Air King was wonderful. They were able to get me a quote for HVAC the very next day of asking about it. Jeff Zerfowski walked me through the entire process of how everything would work and made it feel like he really cared about how it would turn out by suggesting a multitude of options. The installers were always kind and always worked while they were at the house. Finally the price was by far the best around. Thank you guys once again for everything. Read Less
- In a day and age where customer service is very much lacking, Air King’s customer service is excellent. They are quick to respond via e-mail and phone call and stand by the work they perform. Very appreciated and noticed.
- From the employee who answered my initial call, to the in-home estimate, to installation, the entire experience was great! I would highly recommend! Excellent customer service!
Why Choose Us
24/7 Emergency Service
Honest, NATE-certified technicians
Family-owned since 1995